Shipping policy
Shipping Policy
Thank you for shopping with Zudewe Coffee! We work hard to ensure that your coffee order is fresh roasted, processed, packaged, and delivered as quickly as possible.
Order Processing
- Orders are typically processed within 1–4 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- During holidays, promotions, or periods of high order volume, processing times may be slightly longer.
Shipping Rates and Delivery Times
Shipping costs are calculated at checkout based on the shipping destination, order size, and selected shipping method.
Estimated delivery times are provided by the shipping carrier and may vary depending on location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Shipping Delays
While we do our best to ensure prompt delivery, we are not responsible for delays caused by shipping carriers, weather conditions, incorrect addresses, or other circumstances outside of our control.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before submitting your order.
If an incorrect address is provided, please contact us as soon as possible. We will make every effort to update the address before the order ships, but we cannot guarantee changes once an order has been processed or shipped.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us promptly. We will work with the shipping carrier and do our best to help resolve the issue.
Questions
If you have any questions about our shipping policy or an existing order, please contact us through our store's contact page or email us directly at zudewedesigns@gmail.com
Thank you for choosing Zudewe Coffee. We appreciate your business and look forward to serving you!